While some stories on the Clients From Hell website sound condescending many are sad. It's wouldn't be fair if these sad stories were wished away as simply "it's the creative who is in the wrong" scenarios.
Getting a good web design is not as simple as it seems. There are a lot of moving parts that have to work in concert to get the best design that you are proud of. Also, Web Design is not as is commonly viewed an easy profession. A typical web designer is tasked to look into things like typography, balance, Color Psychology, User Experience and aesthetics to deliver a site that works for their client.